WAF Traduções values the privacy and confidentiality of those who entrust their documents to us. This Policy describes how we collect, use, store and protect the information and files you share, in line with Brazil's General Data Protection Law (Law No. 13,709/2018, the "LGPD").
1. Information we collect
- Contact data: name, company, email and WhatsApp, provided by you in the quote form.
- Project data: source and target language, desired deadline and the message sent.
- Documents: the files you send for analysis and translation.
- Browsing data: basic technical information generated when accessing the site, where applicable.
2. How we use your information
We use the collected data to:
- review the material and prepare quotes;
- carry out the contracted translation, review, transcription and subtitling services;
- communicate about proposals, deadlines and the progress of the project;
- comply with legal and regulatory obligations.
We do not use your data for purposes incompatible with those described here, and we do not sell it.
3. Legal basis for processing
We process your data based on consent, the performance of a contract or of preliminary procedures at your request, compliance with a legal obligation and legitimate interest, according to the purpose of each processing activity.
4. Sharing of information
Your data and documents are treated confidentially and are not shared with third parties, except:
- with duly accredited partner sworn translators, when the request requires a sworn translation in the requested language;
- when necessary to comply with a legal obligation or a determination by a competent authority.
In any case, sharing is limited to what is strictly necessary for the purpose.
5. Confidentiality and security of documents
We adopt technical and organizational measures to protect the information and documents received against unauthorized access, loss or improper disclosure. Access is restricted to the people involved in the analysis and execution of the service.
6. Retention and disposal
We keep your data and documents only for as long as necessary for the stated purposes or to comply with legal obligations. After this period, the material is securely disposed of or anonymized. You may request deletion at any time, except in cases of mandatory retention.
7. Your rights
Under the LGPD, you may, at any time:
- confirm the existence of processing and access your data;
- correct incomplete, inaccurate or outdated data;
- request the anonymization, blocking or deletion of data;
- request data portability, where applicable;
- withdraw consent and obtain information about sharing.
To exercise your rights, contact us by email at contato@waftraducoes.com.br.
8. Cookies
This site prioritizes simple browsing and uses only the resources necessary for its operation. If cookies are used for analytical purposes, you will be informed and will be able to manage them in your browser settings.
9. Changes to this Policy
This Policy may be updated periodically to reflect changes in our procedures or in the legislation. The current version will always be available on this page, with the date of the last update.
10. Contact
If you have questions about this Policy or about the processing of your data, contact us by email at contato@waftraducoes.com.br.
See also our Terms of Use.